Shipping policy

We aim to dispatch all orders as quickly as possible so you can start enjoying your purchase from Gifts for the Senses.

Order Processing

Orders are usually processed and dispatched within 1–2 business days (Monday to Friday).

Orders placed on weekends or bank holidays will be processed on the next working day.

During busy periods, processing times may occasionally be slightly longer.

All orders are sent using Royal Mail Tracked 48.

This service aims to deliver within 2–3 working days after dispatch, although delivery times are estimates and cannot always be guaranteed.

Where available, tracking information will be provided once your order has been dispatched.

If you need your order sooner, we also offer Royal Mail Tracked 24 at checkout for an additional cost.

Royal Mail Tracked 24 aims to deliver within 1–2 working days after dispatch.

The exact cost for this faster delivery option will be shown during checkout before you complete your purchase.

Free UK delivery is available on all orders over £30.

For orders under £30, a standard delivery fee will apply. The exact shipping cost will be shown at checkout before you complete your purchase.

We currently ship within the United Kingdom.

You can also choose to collect your order from our shop.

Collection address:

Gifts for the Senses
75 Stoats Nest Road
Coulsdon
CR5 2JJ

Orders are usually ready for collection within one hour of ordering during shop opening hours.

We will notify you when your order is ready to collect.

If your order is delayed, missing, or arrives damaged, please contact us as soon as possible so we can help resolve the issue.

Please include your order number when contacting us so we can assist you more quickly.